Refund policy
Return & Refund Policy
Thank you for shopping with us. Please read our Return & Refund Policy carefully before placing your order.
Returns
We accept returns only for:
- Wrong product received
- Damaged product received
- Manufacturing defects
To request a return, please contact us within 3 days of delivery with clear photos/videos of the issue.
Products must be:
- Unused and unwashed
- In original condition
- With original packaging and tags
Non-Returnable Items
We do not accept returns for:
- Size issues due to incorrect selection
- Color variation caused by screen settings
- Used or washed products
- Discounted or sale items
Please check the size chart carefully before ordering.
Refund Policy
Once your returned product is inspected and approved, your refund will be processed.
Refunds are issued to the original payment method within 5–7 business days.
Exchange Policy
Size exchanges are available depending on stock availability.
Customers may need to bear shipping charges for exchanges.
Cancellation Policy
Orders can only be cancelled before they are shipped.
Once shipped, cancellation requests will not be accepted.
Contact Us
For return, refund, or exchange requests, contact us:
Email: redvate8@gmail.com
Please include:
- Order Number
- Product Photos
- Issue Details
Our support team will assist you as soon as possible.